A Port City Elevator Company - Learn More

Reliable Communication for the Systems That Protect Lives

Next-Generation Managed POTS Lines

PCE Connect provides a secure, modern, and fully compliant POTS replacement - engineered to support critical systems such as fire alarms, elevators, security systems, emergency phones, point-of-sale terminals, and more.

Who We Serve

PCE Connect supports the safety, compliance, and communication needs of organizations across the Carolinas, from single-building operations to multi-site facilities. Our managed POTS replacement solution is built for environments where reliability and uptime aren't optional.

Customer Support

(910) 790-9300

What Is a POTS Line? Why Is It Going Away?

POTS (Plain Old Telephone Service) lines are the traditional copper phone circuits that many fire alarms, elevator phones, security panels, fax machines, and other devices still rely on for dial-tone communication. For decades they were the standard, but carriers are actively retiring this infrastructure and shifting to modern alternatives.

Common Systems Still Using POTS Lines:

Elevator emergency phones

Eget diam mattis imperdiet pretium auctor per metus ipsum adipiscing ligula mollis

Fire alarm control panels

Eget diam mattis imperdiet pretium auctor per metus ipsum adipiscing ligula mollis

Emergency call boxes & phones

Eget diam mattis imperdiet pretium auctor per metus ipsum adipiscing ligula mollis

POS, fax, access control, and telemetry devices

Eget diam mattis imperdiet pretium auctor per metus ipsum adipiscing ligula mollis

Security alarm panels & intrusion detection

Eget diam mattis imperdiet pretium auctor per metus ipsum adipiscing ligula mollis

Why Are Organizations Upgrading from Copper?

The retirement of copper POTS lines is more than a technology change, it directly affects safety, compliance, and operational continuity. PCE Connect helps you stay ahead of those changes with a managed, code-compliant replacement.

Copper Retirement & Outages

Carriers are phasing out copper and may not repair it when it fails, creating risk for life-safety systems.

Compliance & Inspections

NFPA, ASME, HIPAA and PCI expectations are evolving, unmanaged copper alone often isn’t enough anymore.

Cost & Budget Stability

Many organizations are seeing steep increases in monthly POTS rates; managed solutions provide more control.

Built for Multi-Device and Multi-Site Environments

Whether you manage a single building or a portfolio of locations, PCE Connect is designed to support the diverse systems that depend on dial tone, without forcing a costly, full equipment refresh.

Flexible Deployment Options

Work with your existing service vendors and integrators, or let us coordinate directly to simplify implementation.

One Platform, Many Devices

Fire panels, elevator phones, door entry, security panels, fax lines, POS, telemetry and more, all supported on a managed communication backbone.

Multi-Site Visibility

Gain consistent behavior, monitoring, and alerting across buildings, campuses, or regional portfolios.

What We Provide

PCE Connect delivers a fully managed POTS replacement solution, combining carrier-grade hardware, redundant connectivity, backup power, and 24/7 monitoring into a single, cohesive platform.

Managed Communication Path

Replace vulnerable copper circuits with a supervised, modern network connection.

Life-Safety Ready

Built for fire alarms, elevator phones, emergency phones, and security devices.

Compliance-Focused Design

Supports applicable NFPA, ASME, HIPAA and PCI communication requirements.

Legacy Devices?

Most legacy fire, elevator, security, and POS devices work seamlessly with PCE Connect.

Serving the Carolinas and Beyond

PCE Connect supports organizations across North Carolina, South Carolina, and Southern Virginia- including commercial buildings, schools, healthcare facilities, industrial sites, and government properties. Whether you’re planning a single-site upgrade or a multi-building rollout, we can help you chart the right path forward.

Have a question? We are here for you.

Customer Support

(910) 790-9300

Technical Support

(910) 790-9300